7.6/10Web scraping API that handles proxies, JS rendering and CAPTCHAs, billed in credits that vary by target site.
Oxylabs review for proxies and web scraping
7.4/10Good, with trade-offs Score breakdown
Proxy network and web scraping API (Web API) for businesses that collect public web data at scale, on one credit-based plan.
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Our verdict
Oxylabs suits developers and data teams that need a large proxy pool and a scraping API from one provider, with SOC 2 and ISO 27001 paperwork behind it. Solo users who want a cheap trial with refunds, or who might trip a compliance review, should start with a smaller provider.
Best for: Data teams running large scraping and price monitoring jobs
What we like
- One subscription now covers every product, from residential proxies to the Web API and Agent Browser.
- Published per-unit prices drop with volume, for example residential proxies fall from $6/GB to $2.5/GB.
- Holds SOC 2 Type II and ISO/IEC 27001:2022 certification, which helps with procurement.
- Web API returns structured data for Google, Amazon and other popular targets, plus an MCP server for AI agents.
- Rated 4.7 from 23 GetApp reviews, with support singled out for praise.
Think twice if
- Self-service purchases are non-refundable; the only trial is $5 of welcome credit.
- Trustpilot reviewers report account suspensions and ID checks (KYC) after they had paid.
- Costs are usage-based, so a busy month on JavaScript-rendered pages can burn credit fast.
What Oxylabs looks like
How we scored Oxylabs
7.4/10 Good, with trade-offs. The overall score is our judgment against the questions we ask of every tool, not an average. How we score
| Question | Score | Why |
|---|---|---|
| Does the jobWhat it actually does for the task it is sold for, and where it falls short. | 8.0 | Residential, mobile, ISP and datacenter proxies plus a Web API with parsed data for Google and Amazon, backed by a vendor-claimed 177M+ IPs. |
| Ease of useSetup needed and how quickly you get something useful done. | 7.0 | One shared credit balance covers every product with $5 welcome credit, but it is used from your own code or an AI agent. |
| Pricing and limitsWhat you pay at a realistic size, including caps, add-ons and deal limits. | 6.5 | Unit prices fall with volume, for example residential from $6/GB to $2.5/GB, but costs are usage-based and self-service purchases are non-refundable. |
| Reliability and supportUpdate pace, known problems and how support responds. | 7.0 | 24/7 chat support and GetApp rating of 4.7 from 23 reviews, against Trustpilot 3.9 with reports of accounts suspended after payment. |
| Fit against alternativesHow it compares with the alternatives for the people it is aimed at. | 7.5 | Certified SOC 2 Type II and ISO 27001, which helps procurement; the review sends solo users to smaller providers. |
Our full Oxylabs review
Oxylabs is a Lithuanian company that sells proxies and a web scraping API to businesses that collect public web data. This Oxylabs review covers what the proxy service and the Web API do, how the new single-plan pricing works, what customers say, and which proxy providers are worth comparing before you try Oxylabs.
What Oxylabs is and who it is for
Oxylabs was founded in 2015 and is based in Vilnius, Lithuania. It started as a datacenter proxy provider, added residential proxies in 2017 and now sells a full data collection platform. The company says it has 15,000+ clients and 177M+ proxies across 195 countries (its own figures).
It is a data collection tool built for developers, data teams and businesses running price monitoring, SEO and SERP tracking, ad verification, market research or AI data pipelines. If you need a handful of IPs for one small job, or you want a product with refunds and no compliance checks, Oxylabs is more than you need and a cheaper proxy tool will do.
Key features of the proxy product range: residential proxies, datacenter proxies, ISP and mobile proxies
The proxy list covers residential proxies, mobile connections, ISP proxies (shared and dedicated), dedicated datacenter proxies and shared datacenter proxies billed per IP or per GB. Residential proxies include unlimited concurrent sessions, sticky sessions and 3 proxy users. In October 2026 Oxylabs added geohash targeting with an automatic fallback for residential proxies, for jobs that need a precise location, and MASQUE protocol support in September.
Datacenter proxies are the cheaper feature of the range, a good option for targets that do not block datacenter IP ranges. Residential and mobile IPs cost more per GB but look like ordinary home or phone connections, which matters on sites that block a datacenter request quickly.
Proxy pool size and locations
Oxylabs puts its proxy pool at 177M+ IPs across 195 countries. That is a vendor figure, and SaaSPic cannot measure proxy pool size independently, but it is in the same range that the largest proxy providers claim. Country, city and now geohash targeting are available for residential traffic.
Web scraper API for data, Web Unblocker and the dashboard
The Web API (launched 7 October 2026) has a /search endpoint and a /scrape endpoint. Scrape handles CAPTCHA and JavaScript rendering, returns parsed, structured data for popular targets such as Google, Amazon and Walmart, and offers AI parsing for other sites. There are dedicated scrapers for ChatGPT, Perplexity, Gemini and Google AI Mode results, plus media download and video data. For AI agents there is an MCP server and Agent Skills on the same API key.
Web Unblocker is a proxy endpoint that handles blocks and retries for you, so you send a request and get the page back without managing the proxy rotation. Agent Browser is a hosted headless browser billed per GB.
The workflow is simple once you are set up. You sign up, get $5 of welcome credit, pick a tier and then use one balance across any product. The new dashboard shows spending and usage in real time. Developers send each request from their own code or connect an AI agent through the MCP server.
Performance and response times
Oxylabs quotes a 99.9% uptime for the Web API and an average 0.6 second response time for residential proxies. These are the vendor's numbers. Reviewers on GetApp describe proxy success rates as outstanding, which is about as close to independent performance data as public reviews get.
How much does Oxylabs cost? Pricing breakdown by plan
Since 7 October 2026 Oxylabs sells one subscription with a shared credit balance across all products. Your tier sets the monthly spend and the unit price you pay. Oxylabs pricing below was checked 30 Oct 2026, in USD, VAT may apply. The full price list on the Oxylabs site has more targets.
| Plan | Price | Residential proxies | /scrape (general) | /search |
|---|---|---|---|---|
| Welcome credits | Free ($5 credit) | $6/GB, up to 0.8 GB | $0.50 per 1K results, up to 10K | $1 per 1K, up to 5.6K |
| Starter | $30/month | $6/GB, up to 5 GB | $0.50 per 1K, up to 60K | $1 per 1K, up to 30K |
| Basic | $100/month | $5/GB, up to 20 GB | $0.45 per 1K, up to 222K | $1 per 1K, up to 100K |
| Flexible | $500/month | $4/GB, up to 125 GB | $0.35 per 1K, up to 1.43M | $1 per 1K, up to 500K |
| Enterprise | From $2,500/month | $2.5/GB, 1K+ GB | $0.25 per 1K, 10M+ | $1 per 1K, 2.5M+ |
Other unit prices on the Starter tier: mobile $7.5/GB, ISP proxies $1.5 per IP, dedicated ISP $3 per IP, dedicated datacenter proxies $2 per IP, datacenter proxies $1 per IP or $0.6/GB, Web Unblocker $7.2/GB, Agent Browser $8/GB, Google with JavaScript rendering $1.35 per 1K results and AI parsing $3 per 1K pages.
A typical job on Starter: $30 buys about 5 GB of residential proxy traffic, or about 60,000 general scrape results, or about 22,000 Google results with JavaScript rendering. A team checking 2,000 Amazon product pages a day (about 60,000 a month) would fit Starter at the non-JS Amazon rate. Larger data crawls move up to Basic or Flexible, where the unit price falls.
Free trial and refunds
There is no free plan and no classic free trial with Oxylabs. Instead, every new account gets $5 of welcome credit to try any product. Refund terms are strict: the pricing FAQ says all self-service purchases are non-refundable, so use the credit as your trial and test each target and proxy type before you pay. That is enough data to judge proxy success rates on a small sample.
Customer support and what users say
Oxylabs offers 24/7 live chat and email support, and the pricing FAQ links to a help center. On GetApp it is rated 4.7 out of 5 from 23 reviews (page updated June 2026, checked Oct 2026). Reviewers praise proxy success rates and support; one asks for lower mobile proxy prices and another says a one-person business was refused a free trial.
On Trustpilot it is rated 3.9 out of 5 (Oct 2026). Recent positive reviews name individual customer support staff. The negative ones describe accounts suspended after payment, requests for photo ID through Stripe and complaints about the self-service ISP proxy product. Oxylabs replied that a KYC check can be applied to any client at any time.
Company, security and integrations
- Company: Oxylabs, founded 2015, HQ Svitrigailos st. 32, Vilnius, Lithuania.
- Security: SOC 2 Type II and ISO/IEC 27001:2022 certified; states GDPR support.
- Platform: web dashboard, REST API, proxy endpoints and an MCP server for AI agents.
Oxylabs pros and cons
The pros: one subscription covers every tool and product, unit prices fall clearly with volume, the certifications help with procurement, and the Web API returns structured data for common targets. The cons: no refunds on self-service plans, compliance checks that can pause an account after payment, and usage-based costs that can jump in a busy month. One Trustpilot reviewer also notes that restricted targets (in their case government domains) needed a compliance review before scraping.
Oxylabs alternatives
- Bright Data: pick it if you want the closest match on pool size, ready datasets and enterprise contracts.
- Decodo: the former Smartproxy, a common pick for small and mid-size residential proxy jobs on a tighter budget.
- IPRoyal: pick it for smaller residential proxy budgets where Oxylabs' plans feel high.
- ScraperAPI: a simpler scraping API with plan-based credits if you do not want to manage proxies yourself.
- Apify: better if you want ready-made scrapers (Actors) and scheduling rather than raw proxy access.
Final verdict
Oxylabs is a reliable choice for teams that collect web data at volume, and the single shared balance makes it easier to mix proxies and the Web API. I would pick it if certifications, location targeting and customer support matter more than the lowest price. If you are a solo user evaluating Oxylabs for a small project, the no-refund policy and possible KYC checks make a smaller provider the safer start.
Tell me about new deals
Questions people ask
Is Oxylabs free?
No. New accounts get $5 of welcome credit to try any product, then paid plans start at $30 a month. Self-service purchases are non-refundable.
How much does Oxylabs cost?
Starter is $30 a month, Basic $100, Flexible $500 and Enterprise starts at $2,500, all on one shared credit balance (prices checked 30 Oct 2026). Usage is then charged per GB, per IP or per 1,000 results depending on the product.
Is Oxylabs reliable?
Oxylabs says its Web API has 99.9% uptime and its residential proxies average a 0.6 second response time. Reviewers on GetApp rate it 4.7 out of 5, though some Trustpilot reviewers complain about sudden account suspensions.
Does Oxylabs offer refunds?
Its pricing FAQ says all self-service purchases are non-refundable, and points to the welcome credit as the way to test before buying.
Which residential proxy provider is the best alternative to Oxylabs?
Bright Data is the closest match on pool size and enterprise features. Decodo and IPRoyal are usually cheaper for smaller residential jobs.
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Alternatives to Oxylabs
7.6/10
7.8/10Web scraping and automation platform with a marketplace of ready-made scrapers (Actors), an API and usage-based pricing.
7.0/10Belgian proxy provider selling residential, datacenter, ISP and mobile proxies plus a Google SERP API, with free proxy tools.
| Tool | Score | From | Free plan | Best for |
|---|---|---|---|---|
| Oxylabs | 7.4/10 | $30/mo | No | Data teams running large scraping and price monitoring jobs |
| ScraperAPI | 7.6/10 | $49/mo | Yes | Developers and small data teams scraping public sites at steady volume |
| Apify | 7.8/10 | $19/mo | Yes | Developers and data teams who scrape the web regularly |
| ProxyScrape | 7.0/10 | $9.50/mo | Yes | Developers and small data teams buying proxies for scraping and SERP tracking |
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